Please note that from 29th of April 2021 for an undefined period, Our online payment processing partner "2Checkout" will not be able to process Mastercard payments. Visa processing and any other payment methods available for your account will continue at this time.
Xecreators continues to work with our payment processing partners to determine if Mastercard processing may resume. We will keep you informed of important updates.
Please be prepared for Mastercard processing shutdown from 29th of April 2021. We will be able to settle transactions already authorized, but we will not be able to send any new authorizations after the deadline.
In preparation, 2Checkout will take the following actions:
Automatically disable the Mastercard processing option during checkout for all integration types at 12:00 PM CET on 29 April 2021.
Display the following message to customers attempting to place an order using a Mastercard: " Your payment could not be completed!” (localized in all supported languages)
Continue to handle MasterCard chargebacks and refunds for six (6) months.
We sincerely apologize for the inconvenience this may cause. We value our partnership and we can assure you that we are working to resolve this situation. Please feel free to contact our Merchant Support Team email@example.com , should you have any other questions.
Thank you for your continued support.
Xecreators IT Services Private Limited.